- Your CX Talent Partner
Find Top Customer Experience Talent.
Secure the in-demand, professional talent your organization needs to design, deliver, and optimize exceptional customer experiences. Our comprehensive solutions, driven by innovative technologies and a global presence, provide deep insights into market dynamics and a vast pool of pre-screened candidates. We use specialized recruiting and talent management processes to help you fill crucial roles, empowering your business to build loyalty and drive growth.
Discover Exceptional CX Talent
In today’s competitive market, a superior customer experience is your greatest differentiator. Our recruiters possess a deep understanding of the nuances of customer experience roles, from UX research and service design to customer success and loyalty programs. By fully grasping your company’s unique brand values and customer touchpoints, they pinpoint candidates uniquely suited to craft seamless and memorable customer journeys. We focus on a candidate’s comprehensive portfolio and proven ability to impact customer satisfaction and retention.
- Why Partner With Us?
Fulfill Your Staffing Needs.
Speed to Hire
Access a network of pre-screened CX talent across diverse specializations, from CX strategists to customer journey mappers. We swiftly connect you with the right candidate to meet your unique requirements, helping you quickly build high-impact CX teams where and when you need them, with the flexibility to scale.
Better Quality Hires
We proactively engage with a diverse pool of highly skilled customer experience professionals long before your immediate need arises. By fostering these early connections and supporting their ongoing skills development in areas like empathetic design and data-driven insights, we provide you with future-ready talent. These professionals are prepared to deliver immediate results and are equipped to adapt to evolving customer behaviors and engagement channels.
Tailored Solutions
Our comprehensive suite of solutions addresses your total specialized professional talent needs. Whether you’re looking for in-house talent management, outsourced recruitment, or flexible contingent recruitment that adapts to fluctuating customer service demands and project-based CX initiatives, we offer the right strategy for you.
Customer-Centric Acumen
Our recruiters possess a keen understanding of customer journey mapping, user research, service design thinking, and feedback analysis tools. They are versed in various CX methodologies, ensuring candidates have directly relevant expertise in building impactful customer interactions.
Empathy & Problem-Solving Focus
We prioritize candidates with a demonstrable ability to understand customer needs, anticipate pain points, and devise creative solutions. Our vetting process assesses not only their technical skills but also their empathy, communication abilities, and passion for creating positive customer outcomes.
- Optimize Your Customer Strategy
Gain Strategic CX Insights
We believe in building lasting relationships. Envy Consulting Group is committed to guiding you throughout every stage of your career, offering timely and honest feedback, and fostering a partnership that extends beyond individual placements. Become a valued member of our dynamic community and build valuable relationships with peers and industry networks.
- Ready to Enhance Customer Loyalty?
Find Your Next Employee.
Looking for your next great CX hire? Submit your vacancy with us today! Connect with top customer experience talent – from CX managers and user researchers to customer success specialists and service designers – and find the perfect candidate to delight your customers. Start the hiring process now and witness the significant difference the right CX professional can make!